In 2016, the European Commission approved and adopted the new General Data Protection Regulation (GDPR). GDPR is a significant change in data protection regulation in the EU and replaces the existing legal framework (the Data Protection Directive and the various member state laws). It came into effect on May 25, 2018. The Small Business is fully committed to achieving and upholding ongoing compliance with GDPR prior to the effective date.

Your privacy is important to us.

Here’s some data security information you need to know

Contract details

During a trial, you are under no contract. When subscribed monthly, you are on a monthly contract but can cancel at any time. When subscribed annually, you are on a yearly (12 months) contract but can cancel at any time.

File Systems and Communication

All-access to The Small Business website is restricted to HTTPS encrypted connections.

User passwords are secured with encryption techniques. They are never stored in the database in plaintext and are not readable by staff.

Data that The Small Business stores: –

Being a blog The Small Business stores very little data, however, should you apply for coaching or mentoring we will store your email address and cookie data

Data storage
Currently, all data and data backups are stored in on our Server in the United States. We do not back up any of your accounts (or your customer’s) data in other locations.

Data deletion handling
Customers and subscribers can delete their accounts or subscriptions at any time. Once an account is deleted it will be completely removed from our systems within 7 days. Alternatively, you can request that we delete your account by submitting a support call through the helpdesk (details on site)

Data protection measures
We have a number of security measures in place to protect data present in your account.
The Small Business keeps all of your accounts data completely isolated from other accounts.

Third-party services
The Small Business shares as little data as possible with 3rd parties. If we share data, it is only your email address and cookie data used for reasons described below.

The only 3rd parties we work with or may work with are:

Google Analytics – tracking views of The Small Business.
Facebook Advertising – retargeting and advertising The Small Business.
Google Adwords – retargeting and advertising The Small Business
Convertkit – send important emails, newsletters.
Cloudfare – to improve speed by managing caching.
Sumo  – Track views and website activity

Access controls
Our staff will never access your account unless required for support reasons.
When working a support issue we do our best to respect your privacy as much as possible, we only access the minimum data needed to resolve your issue.

Finally, it’s worth noting The Small Business is a very small blog, so access to any data is very limited.

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Have a question or concern?